Same Day Service

We are on site same-day. Schedule the best time using our online scheduler or call 210-547-0359 and we’ll be there!

Emergency Services:

We are available 24 hours a day/7 days a week to fix your door.

Why Choose Hill Country Overhead Door?

We offer unrivaled garage door repair in San Antonio and the surrounding areas. Whether it’s a bent track, a broken opener, or the door itself is about to fall, you can expect our service technicians to provide timely, reliable, and affordable service. We’re also proud to offer both commercial and residential garage door repair. Our technicians are ready to serve customers anywhere in the San Antonio area, including Boerne, New Braunfels, Kerrville, and Fredericksburg.

Benefits

  • We use professionally trained technicians, no sub-contractors
  • We have over 100 years of cumulative experience in the garage door industry
  • We offer lifetime warranties on doors and parts
  • Emergency service available 24/7
  • We perform a thorough inspection before any price is given

A Few Brands We Service:

  • Overhead Door
  • Genie
  • Chamberlain
  • Lift Master
  • Craftsman
  • Sommer

Diagnosing Your Problem

You use your garage door every day, whether you’re leaving for work or arriving back home after a long day. But when something breaks down, do you know how to pinpoint the problem? A garage door is an intricate system, and all parts must be moving in sync. If they’re not, that’s when trouble starts… and that’s where we come in. Why struggle with trying to fix things yourself, when you can easily trust your garage door repairs to the professionals at Hill Country Overhead Door? We take the guesswork out of the process and offer safe, comprehensive maintenance that will get you back on track.

Common Issues:

  • Misaligned track
  • Broken springs
  • Loud grinding/squeaking
  • Partial door closure
  • Transmitter faults

How Does Your Garage Door Work?

1

Door Arm

The entire process of lifting a garage door begins with this simple connection. You can find the door arm on the back of the door, connected to the rest of the garage.

2

Tracks

Much like a train, your garage door needs to stay in line. The tracks of the door make sure it isn’t wobbling from one side to another.

3

Trolley

The trolley is located on the center track. It is a mobile part of the center track that the door arm connects to, allowing for smooth movement on the center track both forward and backward.

4

Belt

The belt pulls the trolley for the garage door, allowing it to open and close. It is connected to the center track and comes in a variety of pulling mechanisms.

5

Operator

Also known as the motor, this is the piece of equipment that lifts the door for you every time you open it. The garage door belt is connected to this, which pulls the arm backwards.

6

Spring

The garage door torsion spring is what causes the resistance to the door, providing the essential counterbalance. In order to lift the door, an equal amount of pressure needs to be applied.

7

Pulley and Cable

The pulley and cable are connected between the spring and the garage door itself. The cable connects to the bottom of the door, translating the weight of the door against the spring. The pulley stores the cable for whenever the door lifts.

8

Emergency Release Rope

If your operator is broken and you need your garage door to open, you must pull the emergency release rope that hangs down from the front of the center track. Simply pull back on the rope until you feel it disconnect from the trolley.

9

Door

This is the garage door itself. If you don’t know what this is, you might not have a garage.

10

Brackets

Brackets are angled pieces of metal with holes that allow the garage door to be mounted. They keep garage door parts stable, and also improve the safety of the door as well as the stability.

11

Rollers

Garage door rollers are axles with a single wheel. They allow the door to move smoothly by rolling the door’s slats through the track as it opens and closes.

Let the Professionals Handle Your Garage Door Repair

Trying to repair a garage door by yourself is rarely a safe bet.

Trying to repair a garage door by yourself is rarely a safe bet. You may end up misdiagnosing and/or worsening the problem, not to mention the risk of seriously injuring yourself. Our highly-trained technicians are ready to step in on your behalf and help with any repairs you need. Every Hill Country Overhead Door technician on staff reports to the job site with the proper tools, fully stocked service vehicles, and years’ worth of hands-on technical expertise.

“I called Hill Country overhead door this morning and got my garage door fixed by early afternoon. I live a ways out so this was very unexpected they would get to me this fast. Excellent customer service and they are not overpriced. Very honest hard working company. I would highly recommend them. They service Fredericksburg where it is very hard to find good help at an honest rate. Thank you Mark for your excellent service. Look no further this is your company!!!”
– Tracy K.

What Happens When Your Garage Door Needs to Be Replaced?

In some uncommon instances, a garage door will be beyond repair. If that is the case, we’re also able to replace it completely. Our teams are able to assess the situation and appropriately determine whether or not you need a garage door replacement.

Hill Country Overhead Door strives to get your problem fixed as quickly and efficiently as possible, and if that includes replacing your residential or commercial garage door, we’ll see that it’s done right with no delay.

Contact us now for a free estimate!